Postage

Crafty Pig Designs use a total based shipping policy when charging for postage and packaging. Details of the way we calculate this can be found below.

We also allow collection of orders for local customers. If you wish to collect we shall refund postage if you leave a note in the comments box before you pay online.

Order to Northern Ireland are considered UK Mainland for the purposes of shipping (EXCEPT WHERE OVER 2 KILOS WE WILL SEND VIA ROYAL MAIL.)

Postage and Packing Charges:

please note areas with the following postcodes attract a surcharge with Parcelforce and we will send via alternative mail and there may be additional charges applied which will need to be paid before we ship.

IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, ZE

 

BT, IM, TR21-25 (Express 48)

Mailand UK Charges below:

Orders £0.00 - £3.00 - £2.00  *card payments, paypal payments will incur a charge which will push the postage over to £3.95. Small orders are best made using credit/debit card.

Orders £3.01 - £30.00 - £3.95

Orders £30.01 to £100 are sent by Parcelforce on a next day service.

24 hour deliver - £6.50

Orders over £100 are free.

Please note we do try to be reasonable with postage charges, the cost of posting doesn't reflect the packing and boxes used or time packing, we absorb those into our product pricing, Yodel charges are what they charge us and we do not make any money on postage charges whatsoever.

International Postage & Packaging (non UK Mainland)

Please note International orders are only available by prior arrangment with us.

Please contact us before ordering to see if a service is available to your country.

Generally charges for orders to the below countries will be charged at the prices below:  Note this is for a parcel up to 30kilos in weight.

Republic of Ireland - £12.99

Channel Islands (Jersey&Guernsey) - £9.99

Belgium & Luxembourg, Netherlands, France & Monaco, Denmark, Germany - £12.99

Corsica - £12.99

Italy - £15.99

Spain - £20.00

Portugal - £25.99

Greece, Azores, Balearic Islands, Madeira, Sardinia & Sicily - £36.99

Austria, Czech Republic, Estonia, Finland, Hungary, Latvia, Lithuania, Norway, Poland, San Marino, Slovenia, Slovakia, Sweden & Switzerland - £22.99

Estonia, Latvia, Lithuania & Sweden - £22.99

Bulgaria, Croatia, Romania & Turkey - £31.99

Andorra, Canary Islands, Gibraltar, Malta & Vatican City State - £56.99


Packaging

We try to look after the environment as much as possible, and to help with this, we may use reclaimed and recycled materials as much as possible, especially for large orders and packaged items.  Therefore larger items may not look as clean as a new parcel box, but it helps us to keep costs down for both ourselves and the customers, whilst helping to protect the Environment.

We use shredded paper for packing the boxes as well and source this locally and donate to a local charity for each bag we receive.

We would also recommend that customers re-use packaging where possible to further help protecting our Environment.


Dispatch Information

We may select different ways in which we dispatch our items.

In order to keep costs low and protect our Environment caused by pollution in transit, we may bulk dispatch parcels on the same day, this could result in your order being dispatched a day or two later than the currently advertised estimated dispatch time (current estimation is on the top of the home page).

PLEASE NOTE OUR TURNAROUND TIME RELATES TO TIME IT TAKES FROM CLEARANCE OF YOUR PAYMENT TO DESPATCH FROM US,  IT DOES NOT MEAN YOU WILL RECEIVE IT WITHIN THAT TIMESCALE. WE USE ROYAL MAIL FIRST CLASS FOR ALL ORDERS UNDER 2 KILOS IN WEIGHT . WE USE PARCELFORCE24 FOR MOST OTHER PARCELS EXCEPT WHERE THEY CHARGE SURCHARGES AS LISTED ABOVE.  


Final Terms

> We reserve the right to change the way we calculate our postage at any time.

> Due to postage being beyond our control customers should allow for an additional two days before raising a complaint of missing items.

 

By placing an order with us you agree to the terms and conditions set out above .


If you have any issues with any of the topics highlighted in our Postage & Packaging please get in contact with us by telephone on 01772 437450 or email enquiries@craftypigdesigns.co.uk or on our Facebook Page https://www.facebook.com/CraftyPigDesigns

We look forward to doing business with you.

Happy Crafting !